How to identify phishing emails

"The best way to prevent phishing altogether is to always reject any email that asks you to provide confidential data."

This recommendation applies to every website you use, personally or for your business. No matter how genuine the email looks, delete these emails and contact us or the relevant website directly for clarification.

At, we will never ask you to send us your password by email or to confirm any confidential information, for any reason.

Phishing scams work by tricking you into clicking on a link or attachment that either infects your machine with malware or takes you to a page that looks totally legitimate, but isn't and is designed to steal your private information. 

An effective phishing email has many of the qualities you'd expect to see in a legitimate email, replicating the appearance of a real email by using logos, company names and sometimes the name of an actual employee.

Check where an email is sent from

All emails from are sent from an or email address. By checking the email of the sender, many phishing attempts can easily be identified. 

Spoofing or pretending to send an email from or is difficult, but often an attacker will use a very similar domain name, so it is important to be vigilant.

Never click on links or attachments in emails

A phishing email will often have hyperlinks within the email that might direct you to a fraudulent website. The website may look exactly the same, but is hosted by the attacker only to obtain personal details from you. 

If you have clicked on a link, checking the URL of the site in your browser's address bar is the first thing that will indicate if the website is actually Again, attackers may use a very similar domain name and, while extremely difficult and unlikely, spoofing a domain is also possible.

To avoid a fraudulent website, always type in the URL of directly into your browser or use bookmarks/favorites for ease of use.
We hope this advice will help you stay safe and, to reiterate our primary advice, always reject any email that asks you to provide confidential data.