---
title: Prime listing FAQ
description: All your questions answered about Prime Listings and how to manage them
---

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1. [Kyero help & support](https://help.kyero.com/?hsLang=en)
2. [Estate Agents](https://help.kyero.com/estate-agents?hsLang=en)
3. [Managing your properties](https://help.kyero.com/estate-agents?hsLang=en#managing-your-properties)

# Prime listing FAQ

## All your questions answered about Prime Listings and how to manage them

### **What are Prime Listings?**

Prime Listings always appear at the top of search results.

They are always above Free listings and have extra visibility on kyero.com

(For further information, please see this article explaining [the difference between Prime and Free listings)](https://help.kyero.com/what-is-the-difference-between-prime-and-free-listings?hsLang=en)

And below you can visually see the differences between a Prime & Free listing.

#### Prime listing

Highlighted visibility. Showcasing agent logo, video, virtual tour & remote viewing features (circled)

 ![Screenshot 2021-10-28 at 13.05.10](https://help.kyero.com/hs-fs/hubfs/Screenshot%202021-10-28%20at%2013.05.10.png?width=670&name=Screenshot%202021-10-28%20at%2013.05.10.png)

 

Free listing

Basic features

 

![Screenshot 2021-10-28 at 13.29.06](https://help.kyero.com/hs-fs/hubfs/Screenshot%202021-10-28%20at%2013.29.06.png?width=670&name=Screenshot%202021-10-28%20at%2013.29.06.png) 

### How are my Prime Listings selected?

Prime listings are now selected automatically by the Kyero system. Manual selection via the Kyero control panel is no longer available.

The system regularly selects which properties appear as Prime based on several factors, including recency, popularity, location, and current search activity on the site. This helps ensure that the properties most likely to attract visitors are promoted.

Because the selection is automatic, the only way to control exactly which listings appear as Prime is through the number of properties you send.

**Important:**  
If you wish to ensure specific properties are treated as Prime, you should send the same number of properties as the number of Prime slots included in your plan.

 

### Where can I see how many Prime Listings I have?

With PrimeAI, the selection of Prime properties updates very quickly, so we no longer display a "Prime" or "Not Prime" label in your panel.

At any given moment, the full number of properties included in your Prime allowance will be active as Prime listings.

 

- [Estate Agents](https://help.kyero.com/estate-agents?hsLang=en#main-content)

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    - [Managing your properties](https://help.kyero.com/estate-agents?hsLang=en#managing-your-properties)
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    - [Managing your account](https://help.kyero.com/visitors?hsLang=en#managing-your-account)
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    - [Identify phishing emails](https://help.kyero.com/visitors?hsLang=en#identify-phishing-emails)
    - [Can I take my pet to Spain](https://help.kyero.com/visitors?hsLang=en#can-i-take-my-pet-to-spain)
    - [What is a remote viewing](https://help.kyero.com/visitors?hsLang=en#what-is-a-remote-viewing)
    - [How to make an enquiry](https://help.kyero.com/visitors?hsLang=en#how-to-make-an-enquiry)
    - [Why is the same property advertised multiple times](https://help.kyero.com/visitors?hsLang=en#why-is-the-same-property-advertised-multiple-times)

[![Chill listening crop-3](https://help.kyero.com/hs-fs/hubfs/Logo-coloured.png?width=66&height=24&name=Logo-coloured.png "Chill listening crop-3")](https://www.kyero.com/)

 

 

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